Alkaline System - Free Upgrade for Existing Users
We are pleased to inform all existing users of the Hyflux Alkaline-3 system that our product now comes with an improved new manifold design.
Am I Eligible for a Free Upgrade?
All existing users who currently have the old model installed in their residence, are eligible for a free upgrade at no additional cost.
How Do I Qualify for an Upgrade?
Step 1: Purchase a set of new cartridges from our online store, or from any of our authorized dealers.
Step 2: Call our Customer Service team at +65 3157 7571 or email us firstname.lastname@example.org to inform us that you have purchased the new cartridges.
Step 3: We will send our Technician to your residence to carry out the FREE upgrade.
I Am Not Sure if I Qualify For an Upgrade?
Kindly contact our Customer Service Team at +65 3157 7571 or email us at email@example.com, so that we can assist you in your queries.