Alkaline System - Free Upgrade for Existing Users

We are pleased to inform all existing users of the Hyflux Alkaline-3 system that our product now comes with an improved new manifold design.


Am I Eligible for a Free Upgrade?

All existing users who currently have the old model installed in their residence, are eligible for a free upgrade at no additional cost.


How Do I Qualify for an Upgrade?

Step 1: Purchase a set of new cartridges from our online store, or from any of our authorized dealers.

Step 2: Call our Customer Service team at +65 3157 7571 or email us to inform us that you have purchased the new cartridges.

Step 3: We will send our Technician to your residence to carry out the FREE upgrade.


I Am Not Sure if I Qualify For an Upgrade?

Kindly contact our Customer Service Team at +65 3157 7571 or email us at, so that we can assist you in your queries.