Terms of Use

Terms of Use

These Terms of Use apply to this and all other websites including any part or content thereof (each referred to herein as “this website”) of Hyflux Ltd and its related entities (collectively, the “Hyflux Group”, “we”, “our” or “us”). By accessing this website, you agree to these Terms of Use. If you do not agree to any of these Terms of Use, you must immediately discontinue your access and/or use of this website.

These Terms of Use may be modified from time to time by us at our sole discretion without notice to you. Any amendment, variation or supplement will be published on this website, effective from the date of such publication, unless expressly stated to have retrospective effect. It is your responsibility to review and monitor these Terms of Use from time to time for any updates. Your use of this website is subject to the most updated Terms of Use in effect at the time of your use.

Although this website is accessible worldwide, not all features, products or services offered, shown, discussed, referred to or provided on or through this website are available to all persons or in all geographical locations, or appropriate or available for use by you or at your location. We may, in our sole discretion and without notice or liability, limit the availability and/or quantity of any feature, product or service to any person and/or geographical location. Any offer for any feature, product or service made on this website is void where prohibited.

You access this website on your own initiative and are responsible for complying with applicable local laws.

We may, in our sole discretion and without notice or liability, modify, interrupt, suspend, prevent, cease or disable operation of or access to this website or any Linked Websites (as defined below).

1. Products and Services

This website contains information about, amongst other things, us and/or the products and services we offer, including promotional and other offers and home delivery service (collectively, the “Products and Services”). Unless explicitly stated otherwise, any new features, products or services that augment or enhance the Products and Services in the future shall be considered part of the Products and Services and subject to these Terms of Use.

The information and the Products and Services on this website are provided for informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting other sources of information which may be primary and/or comparatively more complete and timely. We shall not be responsible or liable for any decisions made in reliance on the information or Products and Services contained in this website. We may, but are not obligated to, modify or update the contents of this website from time to time and it is your responsibility to monitor changes to website.

Separate and additional terms and conditions may apply to your purchase of the Products and Services, all of which are made part of these Terms of Use by this reference for the purposes of your purchase of the Products and Services through this website. You agree to comply with and abide by such terms and conditions. If there is any conflict between these Terms of Use (excluding such terms and conditions) and such terms and conditions, the latter shall prevail and govern your purchase and/or use of such Products and Services, save always that we reserve the right not to honour and accept your purchase if the price(s) of the Products and Services displayed on this website is/are erroneous.

Our obligations, if any, with regard to such Products and Services are governed solely by the agreement pursuant to which such Products and Services are offered and provided, and nothing on this website shall be construed to alter such agreement. 

We may, in our sole discretion and without notice or liability, modify any aspect of the Products and Services, including price(s), information and terms and conditions thereof.

2. Prohibited usage

You must not use this website in any manner which would: (i) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (ii) cause or likely cause this website or access to it to be interrupted, damaged or impaired in any way or otherwise subject this website to any virus or other computer programming routine that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (iii) create liability to us or cause us or our affiliates to lose (in whole or in part) the services of its ISPs or other suppliers; (iv) modify or alter any part of this website or provide a link directly or indirectly to any other website from this website; or (v) post or transmit through this website any material which contains advertising or any solicitation with respect to products or services or use this website to advertise or perform any commercial solicitation (including without limitation the solicitation of users to become subscribers of other online information services competitive with this website).

Without prejudice to or limiting the generality of the foregoing, you must not use any automatic device, program, algorithm, methodology or any other process to access, acquire, copy or monitor this website, or in any way reproduce, circumvent, or attempt to reproduce or circumvent the navigational structure or presentation of this website, whether to obtain materials, documents or information through any means not expressly made available or otherwise.

You must not attempt to gain unauthorized access to, or probe, scan or test for vulnerability of, this website or any other systems, networks, servers, content or services linked or connected to this website.  

You must not trace, attempt to trace, reverse look-up or by any other means procure or exploit any information on any other user of or visitor to this website or any of our customer.

You must not engage in any conduct that imposes or which is likely to impose an unreasonable or disproportionately large load on the infrastructure of this website, or any other systems, networks, servers, content or services linked or connected to this website.

You must not impersonate, pretend or represent to be another person or entity, fictitious or otherwise.

We may, in our sole discretion and without notice or liability to you, terminate your access and/or block your future access to this website pursuant to any request by a law enforcement or government body or agency. or if we determine that you have violated any of these Terms of Use, applicable laws or any other agreement, guidelines or policy which may be associated with your use of this website. We may obtain any injunctive or equitable relief which we deem necessary or appropriate in the circumstances, in addition to any other remedies which we may have at law or equity.

3. Materials and information you submit

All information submitted to us through this website shall become and remain the property of the Hyflux Group and we shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in any information the user provides, consciously or otherwise, to us through this website.

You agree that any and all personal information you provide to us shall be subject to and may be used and disclosed in accordance with the terms of our Privacy Policy, which may be updated from time to time and which are made part of these Terms of Use by this reference. We shall not be subject to any obligations of confidentiality or privacy regarding submitted information except as provided in our Privacy Policy or as otherwise specifically agreed or required by law.

You agree that we may preserve any transmittal or communication data by you with us through this website, for any Products and Services or in respect of any Linked Websites (as defined below), and/or may disclose such data if required to do so by law or we in our sole discretion determine that such preservation and/or disclosure is necessary or relevant to (1) comply with law; (2) enforce these Terms of Use; (3) respond to any action or claim; (4) protect our rights, property or interest, or those of other visitors or users of this website; or (5) protection of public interest. 

4. Registration

You may be requested to register for and create an account with this website. As part of the registration and account creation process, you will select a password and provide us with certain registration information. You are solely responsible for maintaining the confidentiality of your password(s) and for all usage or activity which occurs on your account, including the use of your account by any person using your password(s). If you choose to register with this website or otherwise provide personal or other information to this website, you agree to (i) provide true, accurate, current and complete information about yourself as prompted by this website; and (ii) maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information to us that is untrue, inaccurate, outdated and/or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, outdated and/or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of this website and/or the Products and Services (or any portion thereof).

You must notify us immediately of any unauthorized use of, access to or breach of security of your account or password. We shall not be liable for any loss or damage arising from any such event not caused solely and directly by us.

You will be held liable for any losses incurred by us or any other user or visitor to this website due to any unauthorized use of, access to or breach of security of your account or password.

You must not use any account and/or password which does not belong to you and we shall not be liable for any loss or damage arising from any such event.  

5. Third-party links

This website may contain links to or from other third party websites (the “Linked Websites”). Notwithstanding any other provision in these Terms of Use, the Linked Websites are provided solely as a convenience and we disclaim all responsibility or liability for the contents on any Linked Websites and do not, expressly or implicitly, make any representation, covenant or warranty regarding their content or accuracy. Links to or from Linked Websites do not imply that we sponsor or endorse the contents of the Linked Websites. You are responsible for making your own independent judgement regarding the Linked Websites and we are not responsible or liable directly or indirectly for any losses, damages or other liabilities of any kind incurred as a result of your use of or reliance on any Linked Websites.

6. Links to this website

Any hyperlinking to this website shall be subject to our prior written consent, which if given shall be conditional upon the satisfaction of any conditions we may prescribe, which shall include (without limitation) that any such hyperlinking (i) is for the limited purpose of promoting our Products and Services; (b) only links to the homepage of our website and not to “deeper” pages or graphics of our website; (c) does not use any of our trademarks or logos for the form of the link or otherwise; (d) does not suggest an affiliation with or endorsement by us of you or your products or services; (e) does not place our website in a frame within your website when the link is activated; (f) does not cause confusion with, dilute, or damage our reputation or goodwill or any of our Products and Services; and (g) shall constitute your acceptance of these Terms of Use.

In any event, we disclaim all responsibility and liability in accordance with Section 5 (Third-party links) above for the contents of any website which hyperlinks to this website.

We reserve the right at any time in our sole discretion without notice or liability, to withdraw our consent or disable any unauthorised hyperlinks or hyperlinks to or from any website containing unlawful, defamatory, infringing, profane or otherwise inappropriate topics, content or material.

7. Disclaimer

The information and materials on this website are provided “as is” and “as available” and are subject to change without notice or liability to you. We do not warrant and shall not be responsible or liable for the accuracy, adequacy, availability, usefulness, timeliness or completeness of the information or materials, or for any errors or omissions in the information or materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information and materials on, and any communication in relation to, this website.

Nothing in this website is intended to be a substitute for, intended to constitute or be deemed to constitute professional advice (medical, financial, legal or otherwise), diagnosis or treatment. Please seek separate professional advice from qualified professionals, practitioners or service providers as necessary, before using any Products and Services. Information on this website is not intended to diagnose, treat, or prevent any diseases or conditions. We are not making any claims, medical, financial or otherwise.

For any statements, estimates or projections that constitute forward-looking statements, such statements reflect our views as at the date the statements are made with respect to future events and are subject to risks and uncertainties. Actual results and performance may be significantly different from historical experience and such views. We undertake no obligation to update or revise any forward-looking statements.

8. Limitation of Liability

In no event shall we be responsible for any damages, liability or injury howsoever arising, whether out of the use of this website, any Products and Services, any Linked Websites or otherwise, including without limitation, direct or indirect, special, incidental or consequential damages, losses or expenses arising out of or in connection with access, use, inability to use, delay or failure of performance, error, omission, interruption, deletion, defect, delay or failure in operation or transmission, contamination (including by computer virus), theft, destruction, alteration, or line or system failure, even if we have been previously advised of the possibility of such damages, losses or expenses. You assume sole and total responsibility for your use of this website and any Linked Websites. Your sole redress or remedy for dissatisfaction with this website or any Linked Websites is to discontinue your access and use. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.

9. Indemnification

You agree to defend, indemnify us and hold us, our shareholders, employees, agents, third party content providers, licensors and successors in title or interest of any of the foregoing, harmless from and against all claims and expenses (including all legal costs on a full indemnity basis) arising out of your use of this website and/or the Products and Services, in breach or alleged breach of any part of these Terms of Use and/or terms and conditions which are applicable to the Products and Services in question.

10. Intellectual Property

All content on this website (including, but not limited to, trademarks, service marks, logos, all design, text, sound recordings, images or links) are the exclusive property of the Hyflux Group or third party licensors or content providers and are protected under applicable copyright and other intellectual property laws. While you may view and access the contents of this website solely for your personal and non-commercial use, any copying, modification, reproduction, transmission, republication, mirroring, encoding, translation, distribution, performance, broadcast, alteration, license, hyperlink, creation of derivative work or other use of this website in whole or in part in any manner without our prior written consent is strictly prohibited.

11. Governing Law and Jurisdiction

These Terms of Use and your use of this website shall be governed in all respects by the laws of the Republic of Singapore, and any claims or disputes of whatever nature shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.

12. Miscellaneous

Our failure to enforce any of our rights under these Terms of Use shall not be deemed a waiver of such rights. Should any part of these Terms of Use be held invalid or unenforceable, the remaining portions of these Terms of Use shall be unaffected and remain in full force and effect. To the extent that anything in or associated with this website is in conflict or inconsistent with these Terms of Use, these Terms of Use shall prevail.